The cost of living crisis in the UK has prompted the government to issue several payments to individuals on low incomes.
These are known as Cost of Living Payments and are designed to ease financial pressure on households receiving benefits such as Universal Credit.
One of the most common questions among recipients is: “When will the Universal Credit cost of living payment be paid?” This article explores everything you need to know about the payment schedule, eligibility criteria, and what to do if you haven’t received your payment.
What Is the Universal Credit Cost of Living Payment?
The Universal Credit Cost of Living Payment is a financial support measure provided by the UK Government to assist households facing financial hardship due to rising living costs.
It is issued to individuals on low income and qualifying benefits such as Universal Credit, Income Support, and other means-tested benefits. The payment is not taxable, and it does not affect existing benefit entitlements or tax credits.
The Department for Work and Pensions (DWP) administers these payments and uses an automated system to identify eligible recipients. Payments are made automatically, so there is no requirement for individuals to apply.
If someone is determined to be eligible at a later date, the payment will still be issued automatically to the account linked with their benefit claim.
The Cost of Living Payment was introduced as a response to inflationary pressures and energy cost increases and has been delivered in multiple instalments across 2022, 2023 and 2024.
Who Is Eligible for the Cost of Living Payment?
To receive a Cost of Living Payment, individuals must have received one of the following benefits during the qualifying period:
- Universal Credit
- Income-based Jobseeker’s Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Income Support
- Pension Credit
- Child Tax Credit
- Working Tax Credit
Eligibility is based on being entitled to a payment for at least one day during the qualifying period.
Those receiving only contributory or New Style ESA or JSA are not eligible. Joint claimants will receive one payment per household, not per individual.
People with a nil award for their benefit due to income changes, increased savings, or sanctions are not eligible.
However, if the nil award was due to deductions like rent arrears or repayment of benefit advances, they may still qualify.
How Much Are the Cost of Living Payments for 2022, 2023 and 2024?
The amount received varies depending on the year and the benefit type. Payments were made in different instalments over a three-year period. Below is a breakdown of the Universal Credit payment amounts and eligibility periods.
Universal Credit Cost of Living Payments 2022–2024
| Year | Payment Amount | Eligibility Period | Payment Dates |
|---|---|---|---|
| 2022 | £326 | 26 April – 25 May 2022 | 14 – 31 July 2022 |
| 2022 | £324 | 26 August – 25 September 2022 | 8 – 23 November 2022 |
| 2023 | £301 | 26 January – 25 February 2023 | 25 April – 17 May 2023 |
| 2023 | £300 | 18 August – 17 September 2023 | 31 October – 19 November 2023 |
| 2024 | £299 | 13 November – 12 December 2023 | 6 – 22 February 2024 |
Most eligible individuals received the payment during the published timeframes, though some payments may have arrived later depending on changes to the benefit account or backdated claims.
Is There Cost of Living Payment in 2025?
As of November 2025, the UK government has not officially announced any new Cost of Living Payments for 2025. The previous series of payments ended with the final £299 instalment in February 2024, aimed at supporting households on low incomes during the economic impact of inflation and energy price increases.
Here’s What We Know So Far About 2025
- No new Cost of Living Payments have been confirmed for 2025.
- There are no updated payment schedules or eligibility periods for 2025 on GOV.UK.
- Future support measures may still be introduced depending on the economic climate, inflation, energy prices, or political developments.
What You Can Do?
- Monitor official sources like uk for updates.
- Use benefits calculators to check your current entitlements and any additional local support.
- Look into local schemes such as:
- Household Support Fund (in England, via local councils)
- Crisis Grants (Scotland)
- Discretionary Assistance Fund (Wales)
- Short-term Benefit Advances (Northern Ireland)
When Were the Universal Credit Cost of Living Payments Paid?
The Cost of Living Payments followed a defined schedule, issued based on benefit type and assessment periods. Payments to Universal Credit claimants aligned with the end date of the assessment period. If a person’s Universal Credit entitlement was confirmed within the qualifying dates, they received the corresponding payment.
For example, if a claimant’s Universal Credit assessment period ended between 13 November and 12 December 2023, they qualified for the £299 payment issued between 6 and 22 February 2024. If a claimant’s entitlement was determined after the qualifying window, payment was still made later, once eligibility was confirmed.
In some cases, delayed payments were linked to recent claims, account changes, or administrative reviews. All payments were made to the same bank account used for regular benefit payments.
What If You’re Paid Late or Your Payment Is Missing?
There are multiple reasons why a Cost of Living Payment may not appear on time. In such instances, it is advised to contact the office responsible for the relevant benefit. The following are the most common causes for delayed payments:
- Eligibility was confirmed after the primary payment window
- A recent change to bank or building society account details
- Administrative delays or technical issues in processing
- Incorrect National Insurance or claimant information on file
It’s essential to avoid responding to unofficial messages requesting personal information related to these payments, as these are often scams. The government does not require applications for Cost of Living Payments.
Can You Still Get the Payment If Your Benefit Was Reduced?
Claimants whose benefit payments were reduced to zero during the qualifying period due to income changes or sanctions may not be eligible. However, there are exceptions:
- If a deduction was made for housing arrears or benefit repayment
- If the person received a hardship payment for essentials such as food, rent, or heating
- If the reduced amount was between 1p and 9p
Sanctions resulting from failure to meet obligations outlined in a claimant commitment may result in exclusion from eligibility. However, deductions unrelated to sanctions do not always prevent payment.
Are Disability Cost of Living Payments Different?
Disability Cost of Living Payments are issued separately from those linked to Universal Credit and income-related benefits. These payments were designed specifically for individuals with a recognised disability, and they were administered by the DWP and Ministry of Defence, depending on the benefit source.
Eligible benefits include:
- Personal Independence Payment (PIP)
- Disability Living Allowance (DLA)
- Attendance Allowance
- Armed Forces Independence Payment
- Constant Attendance Allowance
Two payments of £150 were made, one in September 2022 and one in June 2023, provided the recipient was entitled to the qualifying benefit on the specified date.
If a person received qualifying benefits from both the DWP and Ministry of Defence, payment was issued by DWP only. Payment dates could be delayed if changes to benefit entitlement were made after the qualifying date or if the bank details were recently updated.
What About the Pensioner Cost of Living Payment?
Pensioners in the UK received a Cost of Living Payment as part of the Winter Fuel Payment package. The payments were made to individuals born on or before a certain date and who qualified for the Winter Fuel Payment during winter 2022–2023 or 2023–2024.
The additional amount was either £150 or £300 and was issued automatically alongside the Winter Fuel Payment. This helped pensioners cover rising heating bills during the colder months.
Pensioner Cost of Living Payment via Winter Fuel Support
| Winter Period | Eligibility | Additional Payment | Total Support |
|---|---|---|---|
| 2022–2023 | Entitled to Winter Fuel Payment | £150 or £300 | Up to £600 |
| 2023–2024 | Entitled to Winter Fuel Payment | £150 or £300 | Up to £600 |
The payment amount varied based on circumstances such as living arrangements, receipt of other benefits, and date of birth. Individuals do not need to apply for this payment either, and it does not impact other benefit entitlements.
How Are Cost of Living Payments Made?
All Cost of Living Payments are issued automatically to eligible recipients. There is no application process. The government identifies eligibility using automated systems tied to existing benefit systems. Payments appear in the claimant’s bank account with identifiers such as “DWP COL” or “HMRC COLS” depending on the issuing department.
The issuing body depends on the benefit:
- DWP issues payments for Universal Credit, income-based JSA, ESA, Income Support, and Pension Credit
- HMRC issues payments for Child Tax Credit and Working Tax Credit
If a person receives both DWP and HMRC benefits, payment is typically made by DWP to avoid duplication.
If the claimant’s circumstances changed or their account details were updated, payments may arrive after the official window. The system accounts for late awards and ensures payments are still made where appropriate.
What Should You Do If You’re Not Eligible but Think You Should Be?
If a claimant believes they should have received a Cost of Living Payment but did not, the appropriate course of action is to contact the office responsible for their benefit. In this situation, the following steps are recommended:
- Request an explanation of the eligibility decision
- Submit new or updated information, such as revised earnings or entitlement proof
- Ask for the decision to be reviewed if circumstances have changed
In some cases, DWP may reconsider a decision where they have overlooked a specific factor or if the claimant has new evidence. This can be done by writing or phoning the office that administers the benefit.
It’s also important to report any suspected fraudulent messages asking for personal or bank details, as these are not issued by DWP or HMRC. Official communication never includes requests for payment or account access.
What Other Support Is Available for Cost of Living?
In addition to the main Cost of Living Payments, individuals may qualify for additional local and national support. These schemes offer financial assistance for food, energy, rent and emergencies.
Available support includes:
- The Household Support Fund (England): Offered through local councils
- Discretionary Assistance Fund (Wales)
- Crisis Grants and Community Care Grants (Scotland)
- Discretionary Support or Short-term Benefit Advance (Northern Ireland)
Support can also be accessed through independent benefits calculators, which help assess entitlement across various welfare schemes.
Final Thoughts
As of late 2024, the government has not announced any new Cost of Living Payments for 2025. However, based on previous trends, additional support may be introduced depending on inflation rates and economic conditions. It’s crucial to stay updated through the official GOV.UK website or trusted media outlets.
FAQs About Universal Credit and Cost of Living Payments
What happens if I changed my bank account before the payment was made?
If your bank details changed and weren’t updated in time, the payment may be delayed but will still be issued once updated information is processed.
Can I receive more than one Cost of Living Payment if I qualify for multiple benefits?
No, you’ll only receive one payment per qualifying period, even if you are eligible for multiple benefits.
Will these payments affect my benefit entitlements?
No. Cost of Living Payments do not affect the benefits or tax credits you receive, nor are they considered taxable income.
What is the DWP COL payment reference on my bank statement?
It stands for “Cost of Living” and indicates a government-issued payment related to cost of living support.
How do I report a missing Cost of Living Payment?
You should contact the office that handles your qualifying benefit or tax credit to report a missing payment.
Am I eligible if I received a hardship payment during the qualifying period?
Yes, you may still be eligible if the hardship payment was issued during the qualifying period.
Are future Cost of Living Payments guaranteed?
Not necessarily. Future payments will depend on government policy and economic needs. Keep an eye on official updates.
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