If you’ve received a parcel from eTarget Limited and have no idea why, you’re not alone. eTarget Limited is a UK-based logistics and fulfilment company that ships items on behalf of online sellers using platforms like Amazon, eBay, and TikTok Shop.
They’re not the retailer you ordered from someone else, but eTarget packed and dispatched the parcel.
Here’s what you need to know:
- eTarget Limited is a registered UK company, not a scam
- They work as third-party shippers for various online retailers
- Parcels often arrive via Royal Mail, DPD, or Evri
- Many customers get confused due to lack of seller branding
- Tracking is managed by the courier, not eTarget
- Sellers, not eTarget, handle returns and support requests
What Is eTarget Limited and Why Are You Receiving Parcels From Them?
When I received a parcel marked “eTarget Limited” a few months ago, I honestly had no idea who they were. I hadn’t placed an order with a company of that name, and there was no branding or invoice inside the parcel to identify the retailer.
It felt like a mistake or worse, a scam. But after a bit of research and retracing my steps through recent online orders, I discovered that eTarget Limited is not the seller at all. Instead, they are a third-party fulfilment and logistics company based in the UK.
eTarget Limited works with various online sellers, often those using platforms like Amazon, eBay, TikTok Shop, or smaller independent e-commerce websites.
When you order a product, the seller can choose to outsource the storage, packing, and shipping process to a fulfilment partner like eTarget.
So, even though your receipt says you bought something from “ABC Tech Gadgets” or a similar brand, the actual shipping label might come from eTarget’s facility.
What makes eTarget particularly confusing is that customers often aren’t told upfront who the fulfilment partner is.
They only realise when they receive a shipping notification or parcel marked with a name they don’t recognise.
From my research and conversations with e-commerce sellers, I’ve learned that eTarget Limited’s core role is similar to Amazon’s FBA (Fulfilled by Amazon) system, just more fragmented and used by smaller sellers who can’t afford to run their own warehouses or logistics operations.
Here are the key reasons why you might receive a parcel from eTarget Limited:
- You ordered from a seller using eTarget to handle shipping.
- The seller listed the item on a marketplace like eBay, Amazon, or TikTok Shop.
- eTarget managed the storage, picked the item from inventory, packed it, and shipped it via Royal Mail, DPD, or another courier.
The item is almost always legitimate, but the branding creates a disconnect because eTarget is never the name you see during checkout.
Is eTarget Limited a Scam or Legitimate Company?
The first thought that pops into many people’s heads is whether this company is legitimate. I’ll admit, I had the same thought.
I even searched phrases like “eTarget Limited scam,” “eTarget Limited Royal Mail fake,” and “is eTarget Limited real?” before I figured out what was going on.
After checking official business records, I confirmed that eTarget Limited is a legit UK-registered company. According to Companies House, eTarget Limited is registered under the company number 07242152.
The business is listed under management consultancy activities, which at first seems unrelated.
However, it’s not unusual for logistics companies to register under broader categories, especially when they offer a range of services that include consulting on fulfilment operations.
The company’s registered directors are Christine Joyce and Stephen Joyce, and they’ve been running the business for over a decade.
Despite the limited online presence of the company (no fully functional website or detailed online profiles), it operates fulfilment services that many small and medium-sized sellers rely on.
While researching, I also discovered that there are multiple companies globally that go by the name “ETARGET” or similar.
For example:
- A company in Central Europe called ETARGET offers online advertising solutions.
- Another company called etarget.com is based in the United States and is involved in tech services.
These are completely unrelated to the UK-based logistics company shipping your parcel. The problem is that all these names overlap in Google searches, which adds to the confusion.
To summarise, eTarget Limited is not a scam but rather a backend logistics company that isn’t directly customer-facing. The issue is that their involvement is largely invisible until a customer receives a parcel with their name on it.
Company Details at a Glance
| Detail | Information |
|---|---|
| Registered Name | E-TARGET LIMITED |
| Company Number | 07242152 |
| Country of Registration | United Kingdom |
| Business Type | Management Consultancy Activities |
| Active Directors | Christine Joyce, Stephen Joyce |
| Public Contact or Website | Limited presence |
| Main Function in E-commerce | Fulfilment and Logistics for Online Sellers |
What Should You Do If You Receive an Unexpected Parcel From eTarget Limited?
Based on my own experience and what I’ve found on consumer forums and e-commerce seller groups, here’s a simple checklist to follow if you receive an unexpected parcel with eTarget Limited as the sender:
- Review your order history: Go through your accounts on Amazon, eBay, TikTok Shop, or any other platform you use regularly. Sometimes you forget a small order or there’s a long delivery delay that makes it feel unrelated.
- Check the email you used during checkout: If you bought something as a guest or through a new platform, you might have used a different email address. Review all inboxes where order confirmations may be hiding.
- Compare the parcel contents with recent purchases: The item might look generic or come without branding, but try to match it with your online purchases.
- Contact the original seller: If you find the order, reach out to the seller, not eTarget Limited. eTarget doesn’t deal directly with customers.
- Keep the packaging: In case you need to return the item, the return address might be useful.
This is the process I followed when I was unsure. I eventually traced my parcel back to a phone accessory I had ordered during a flash sale on TikTok Shop.
Here’s where problems can arise:
- The parcel arrives earlier than expected, before a shipping notification is sent.
- The outer packaging is plain, and the return address doesn’t match the store.
- The seller is international, but the parcel comes from within the UK via eTarget’s warehouse.
That mismatch can easily trigger confusion. But 9 out of 10 times, it’s just fulfilment logistics at play.
How Does Parcel Tracking Work With eTarget Limited?
Parcel tracking with eTarget Limited isn’t as transparent as it is with companies like Amazon or Argos. That’s mainly because eTarget doesn’t operate a consumer-facing tracking system. Instead, the tracking is handled entirely by the courier service, such as Royal Mail, DPD, or Evri.
When a seller ships your parcel using eTarget’s fulfilment service, eTarget sends the package to the courier. The courier assigns a tracking number that is then passed to the customer via the e-commerce platform.
Here’s how tracking typically flows:
- Seller books shipment using eTarget’s fulfilment system.
- eTarget prepares the package, applies the courier’s label.
- The courier collects the parcel and enters it into their system.
- Tracking updates appear on Royal Mail, DPD, or another courier’s website.
If you’ve received an email with a tracking number, use the courier’s official website, not eTarget, to track your package.
Common Issues with Tracking
| Tracking Status | What It Could Mean |
|---|---|
| Dispatched by eTarget | The parcel has left the warehouse, but hasn’t entered the courier scan |
| Delivered” but not received | The status may have been updated early or was delivered to a neighbour |
| Ready for dispatch | The seller created the label, but it hasn’t shipped yet |
Why Does My Parcel Say “Delivered” But I Haven’t Received It?
This has happened to me, and I’ve seen dozens of similar complaints online. Sometimes, couriers mark a parcel as delivered when it’s only reached the depot or when it’s been dropped off at a safe place or a neighbour’s house. It’s always worth:
- Asking neighbours or your building’s front desk
- Checking for delivery cards
- Reviewing security footage, if available
- Waiting 24 hours, as delivery may still be in progress
What Do Online Sellers and Professionals Say About eTarget Limited?
As part of writing this blog, I reached out to a few online sellers I’ve worked with in the past.
One of them, a seller who primarily uses Amazon and eBay, had this to say:
“eTarget Limited helps us scale without needing to lease warehouse space. They store our inventory, pick and pack orders, and ship using local couriers. It’s efficient, and it’s cheaper than using Amazon FBA for non-prime orders.”
That insight helped me understand why so many smaller retailers are turning to third-party fulfilment services like eTarget. These companies bridge the gap between local customer expectations and global seller limitations.
From my perspective as a consumer and content writer, I see the value. But the challenge lies in transparency. Sellers often don’t communicate that a third party is handling shipping, so when a package arrives with a different sender name, buyers get suspicious.
Also, many sellers told me that eTarget Limited doesn’t provide end-customer support. So if a parcel is missing, late, or damaged, the buyer must go through the original platform’s support team.
Here’s a brief comparison between fulfilment models:
| Fulfilment Model | Control Over Shipping | Branding on Parcel | Customer Support |
|---|---|---|---|
| Seller Ships Directly | High | Seller’s name | Seller handled |
| Amazon FBA | Low | Amazon branding | Amazon handled |
| eTarget Limited | Medium | eTarget branding | Seller handled |
Can eTarget Limited Be Contacted Directly?
Many people try to contact eTarget Limited directly after receiving a confusing or unwanted parcel, but it’s important to know that eTarget does not offer public customer support. They are not set up to handle individual consumer queries because their clients are online sellers, not end-users.
The company is listed on Companies House and has a registered office address, but there’s no functional website or direct helpline for customers.
If you try to contact them, here’s what you’ll likely encounter:
- No response from their listed phone numbers
- No official customer support email
- Limited or outdated information online
Instead of trying to reach eTarget Limited, the best course of action is:
- Contact the seller through the platform where you bought the item
- Use buyer protection or dispute resolution services if needed
- Retain packaging as evidence in case of return or refund
In the rare case of fraudulent activity (like receiving unordered items), contact Action Fraud or your local consumer protection agency.
Conclusion – Should You Be Concerned About Parcels From eTarget Limited?
In most cases, there’s no reason to worry if you get a package from eTarget Limited. They’re a fulfilment partner helping online sellers deliver items quickly and cost-effectively.
Still, it’s easy to get caught off guard when the name on your parcel doesn’t match the name of the seller. I’ve been there too. But after tracing it back and speaking to others in the field, I realised it’s all part of the changing nature of online commerce.
If you shop online regularly, you’ll likely see eTarget Limited on your parcels again. Now, at least, you’ll know who they are and why they’re showing up at your door.
Frequently Asked Questions About eTarget Limited
What kind of company is eTarget Limited in the UK?
eTarget Limited is a UK-based logistics and fulfilment provider working with e-commerce sellers to handle packaging and shipping.
Is eTarget Limited affiliated with Royal Mail or DPD directly?
No, they aren’t affiliated. They partner with couriers like Royal Mail and DPD to deliver parcels on behalf of sellers.
How can I track a parcel sent through eTarget Limited?
Use the tracking number from your order confirmation on the courier’s website, typically Royal Mail or DPD.
Can I return a parcel delivered by eTarget Limited?
Yes, but you must initiate the return through the original seller or the platform (Amazon, eBay, etc.), not eTarget itself.
Why does eTarget Limited appear on my bank statement or parcel label?
Because they are the fulfilment partner, their name may appear on return addresses or tracking labels, though not on financial statements unless they’re the billing party.
Is there a way to contact eTarget Limited customer support?
No public customer support is offered. Contact the seller or marketplace directly.
Does eTarget Limited have anything to do with ad services or online marketing?
No. That’s a different company with a similar name, based in Central Europe. The UK-based eTarget deals with parcel logistics only.
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